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Customer Service Templates

Below we have provided you with suggested templates to use when emailing your schools at various stages throughout the program.

OP Program

Supply Box Template

  •  Send to coordinator 1 week after their supply box was scheduled to be shipped

DFL Reminder

  • Send to coordinator 2 weeks before they are due to send their packets home

Orders Due

  • Attach Form B
  • Send to coordinator 1 week before Orders are due to be sent to OWY

SBYB Program

Supply Box Template

  • Send to coordinator 1 week after their supply box was scheduled to be shipped

Magnet Phase Artwork Due

  • Attach Form A
  • Send to coordinator 1 week before Artwork is due to be sent to OWY

Orders Due

  • Attach Form D
  • Send to coordinator 1 week before Orders are due to be sent to OWY

Single Step SBYB Program

Supply Box Template

  •  Send to coordinator 1 week after their supply box was scheduled to be shipped

Magnet Phase Artwork Due

  • Attach Form A 
  • Send to coordinator 1 week before Artwork is due to be sent to OWY

 Orders Due

  • Attach Form B
  • Send to coordinator 1 week before Orders are due to be sent to OWY

Gallery Program

Supply Box Template

  • Send to coordinator 1 week after their supply box was scheduled to be shipped

Artwork Due

  • Attach Form E
  •  Send to coordinator 1 week before Artwork is due to be sent to OWY
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